Returns & Exchanges
At SHEEPDOG®, we stand behind the quality of our gear and offer a 30-day satisfaction guarantee on all eligible purchases. If your equipment doesn't meet the mission requirements, we are committed to making it right through a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original, unworn condition with all tags attached into the shipping mailer, ensuring the gear is securely packed.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received at our tactical warehouse, we will process your refund or replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing